The design of the medium-access control (MAC) protocol is the most crucial aspect for high-speed and high-performance local and metropolitan area networks, since the decisions made at this level determine the major functional characteristics of these networks. Most of the MAC protocols proposed in the literature are not suitable for multimedia applications, since they have been designed with one generic traffic type in mind. As a result, they perform quite well for the traffic types they have been designed for, but poorly for other traffic streams with different characteristics. In this paper, we propose an integrated MAC protocol called the Multimedia-MAC (M-MAC), which integrates different MAC protocols into a hybrid protocol in a shared-medium network to efficiently accommodate various types of multimedia traffic streams with different characteristics and quality-of-service demands, namely, a constant-bit-rate traffic, bursty traffic (say, variable-bit-rate traffic), and emergency messages (say, control messages). We have developed a mathematical framework for the analysis and performance evaluation of our M-MAC protocol, which involves a queueing system with vacation. We have applied our M-MAC design approach to a wavelength-division multiplexing network, and evaluated its performance under various traffic conditions. © 2006 IEEE.