Publications - 8Publications - 8
Publications - 8Personal profile
Upendra Kumar Maurya is an Assistant Professor of the Department of Management Studies at Indian Institute of Technology Madras.
Publications (8)View all
ArticlesCustomer participation and service outcomes: mediating role of task-related affective well-being2019 | Emerald Group Publishing Ltd.
Open Access
Book ChapterCorporate social responsibility and corporate image resurrection: Cases of mining firms in Odisha2018 | Springer Singapore- ArticlesAn empirical examination of the dimensions, antecedents, and consequences of corporate reputation2017 | Serials Publications
- Book ChapterManaging customer knowledge in service economy: Proposing a conceptual model of CKM for services2015 | IGI Global
