The rapid changes in the Telecommunication world and the advances in the Information Technology have paved way for a highly competitive market for the Service Providers, where new services and products need to be offered frequently. This paper examines the Order Management aspect of the Communication Providers and the challenges faced by the companies to make the application as agile and flexible as possible to keep up with the pace of changes in the market and competition. After discussing the current solutions provided by the Software Vendors in the market, this paper attempts to provide a new hybrid solution which when implemented would bring in rapid transformation to their OSS/BSS. © 2014 IEEE.