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Efficient and Flexible Crowdsourcing of Specialized Tasks with Precedence Constraints
Published in Institute of Electrical and Electronics Engineers Inc.
2018
Volume: 26
   
Issue: 2
Pages: 879 - 892
Abstract
Many companies now use crowdsourcing to leverage external as well as internal crowds to perform specialized work, and so methods of improving efficiency are critical. Tasks in crowdsourcing systems with specialized work have multiple steps and each step requires multiple skills. Steps may have different flexibilities in terms of obtaining service from one or multiple agents due to varying levels of dependency among parts of steps. Steps of a task may have precedence constraints among them. Moreover, there are variations in loads of different types of tasks requiring different skill sets and availabilities of agents with different skill sets. Considering these constraints together necessitate the design of novel schemes to allocate steps to agents. In addition, large crowdsourcing systems require allocation schemes that are simple, fast, decentralized, and offer customers (task requesters) the freedom to choose agents. In this paper, we study the performance limits of such crowdsourcing systems and propose efficient allocation schemes that provably meet the performance limits under these additional requirements. We demonstrate our algorithms on data from a crowdsourcing platform run by a nonprofit company and show significant improvements over current practice. © 1993-2012 IEEE.
About the journal
JournalData powered by TypesetIEEE/ACM Transactions on Networking
PublisherData powered by TypesetInstitute of Electrical and Electronics Engineers Inc.
ISSN10636692
Open AccessNo
Concepts (13)
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    Human resource management
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    Multi agent systems
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    Scheduling
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    Scheduling algorithms
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    CROWDSOURCING PLATFORMS
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    EFFICIENT ALLOCATIONS
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    Improving efficiency
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    Multiple agents
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    Over current
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    PERFORMANCE LIMITS
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    PRECEDENCE CONSTRAINTS
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    SKILL SETS
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    Crowdsourcing