Header menu link for other important links
X
Developing E-banking services for rural India: Making use of socio-technical prototypes
Published in Institute of Electrical and Electronics Engineers Inc.
2017
Pages: 204 - 206
Abstract
Information and Communication Technology (ICT) is one of the key enablers for including underserved communities in economic and societal development across the world. Our research analyzes several banking service projects developing technical solutions for rural India. This poster presents an experience report based on systematic debriefing of involved project leaders and initiators, triangulated with additional documentation. The concept of Socio-Technical Prototype is developed and used to show how to mitigate the challenges of ICT based banking service provision for socially constrained communities. The concept of Socio-Technical Prototype extends the notion of prototypes, as it implies a full functioning implementation of the service including all relevant stakeholders. In order to not only prototype end-user functionality but also the interaction of the solution with the specific social, technical and physical environment. The implications for software engineering in the development of such large-scale prototypes and pilots are outlined. © 2017 IEEE.
Concepts (10)
  •  related image
    C (programming language)
  •  related image
    Economic and social effects
  •  related image
    Rural areas
  •  related image
    Software engineering
  •  related image
    ICT FOR DEVELOPMENT
  •  related image
    India
  •  related image
    ITERATIVE DEVELOPMENT
  •  related image
    Participatory design
  •  related image
    TENET
  •  related image
    Software prototyping